One operations layer
for the whole property.
Roomward is operations software for hotels. It connects maintenance, housekeeping, and the front desk on a single live view of your property — so work orders, room status, and the hand-offs between teams all happen in one place, on top of the PMS you already run.
14 days free · no credit card required
One live dashboard
Active issues, rooms online, critical alerts, and average resolution time — the state of the property at a glance.
Interactive property map
See every building, floor, and room with its real-time status. Drill into a room for its assets and open work orders.
Sits on top of your PMS
Two-way sync with RoomMaster and Eptura adds an operations layer without replacing the systems you already run.
Teams talking in context
Maintenance, housekeeping, and front desk coordinate in channels tied to the rooms and work orders they're discussing.
Roles & permissions
Give each team exactly the access they need — front desk logs issues, techs close them, managers see everything.
Reporting that matters
Resolution times, recurring problems, and workload by team — the numbers you need to actually improve operations.
- Maintenance, housekeeping & front desk in one place
- Live property map down to the room
- Two-way PMS sync (RoomMaster, Eptura)
- Role-based access for every team
- In-context team chat
- Operational reporting and KPIs
Frequently asked questions
What is hotel operations software?
It's the software that coordinates the work behind the guest experience — maintenance, housekeeping, and the daily hand-offs between teams. Where a PMS manages the guest's booking and bill, an operations system like Roomward manages the property and the people keeping it running.
Does it replace our PMS?
No. Roomward is an operations layer that sits on top of your PMS. It syncs two-way with systems like RoomMaster and Eptura, so room status and operations stay in step without you ripping anything out.
Which teams use it?
Maintenance, housekeeping, front desk, and management. Role-based permissions mean each team sees and does only what's relevant — the front desk logs issues, technicians close them, managers see the whole picture.
Can we see the whole property at once?
Yes. The interactive property map shows every building, floor, and room with live status, and you can drill into any room to see its assets and open work orders.
How much does it cost?
Standard is $149/month per property for up to 25 team members; Pro is $249/month for unlimited team members. Every plan starts with a free 14-day trial, no credit card required.
See it on your own property in minutes
Start a free trial, or click into a live demo with no signup.